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Data Governance | MDM | Data Quality | Metadata
Telstra Streamlines Workforce with AI, ChatGPT Enhances Personalization
Telstra expects to shrink workforce as it leans in 'hard' on AI — including in customer service
Image Source: Guardian
• Telstra plans to reduce its workforce by 2030 by leveraging AI efficiencies, including in customer service and software development.
• The company's CEO highlighted the significance of artificial intelligence in enabling their workforce during Telstra's annual investor day.
US Prosecutors Sought Builder.ai Data After Sales Overstated
Image Source: Bloomberg
• US prosecutors requested financial statements and documents from Builder.ai, indicating legal scrutiny before the company's closure.
• The artificial intelligence company Builder.ai faced legal challenges as US prosecutors investigated its financial records.
ChatGPT's Improved Memory Points Toward a More Personal AI
Image Source: Bloomberg
• ChatGPT has introduced improvements enhancing major consumer chatbots' memory capabilities.
• The updates aim to enable chatbots to better understand and retain information about users for more personalized interactions.
Large language models that power AI should be publicly owned | Letter
Image Source: Guardian
• The article argues for large language models (LLMs) powering AI to be publicly owned to prioritize ethics over profit, especially in historical research.
• It highlights concerns that private companies developing powerful LLMs focus on profit and intellectual property control, which may not align with the values of historical scholarship such as transparency, reproducibility, accessibility, and cultural diversity.
The Next Evolution Of AI: From Intelligent Tools To Contextual Partners
Image Source: Forbes
• AI is evolving from automating routine tasks to supporting and enhancing executive judgment.
• The next phase of AI involves transitioning from intelligent tools to becoming contextual partners for users.